Contact
Contacting Sales or Support
 Order Online:
Click the Buy Now button next to the version of the software
that you want, and it will be added to your shopping cart.
You can pay and download your software immediately.
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 Sales Assistance:
Have questions about a new software purchase? Click here and fill out the form and we will be in touch with you shortly.
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 1099 Pro Desktop Product Support:
Beginning November 12, 2025, if you need live support you will now be able to connect with an agent through live chat.
Accessing live chat will provide the fastest way to access the support team in order to get your questions answered.
To access the new live chat support channel simply log into your account then click the support chat widget in the bottom right corner of any page.
If you don't already have an account, you can create an account.
You'll still be able to reply to any existing cases by email, but all new requests will need to go through the support portal. |
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Service Bureau:
Use our Service Bureau support form or email SB@1099pro.com to contact the Service Bureau.
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Support Hours:
Standard Hours
Mon-Fri 8am to 7pm CST Extended January Hours Beginning on January 17th: Sat 10am to 5pm CST Sun 10am to 2pm CST Offices are closed for major holidays, including January 1st. |
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